Refund & Returns

We strive to provide you with the best experience and satisfaction. Please review our Refunds and Returns Policy carefully.

  1. Services: Due to the nature of our services, refunds for completed services are generally not offered. However, if you are dissatisfied with the quality of our work or experience any issues, please contact us within 48 hours of the service, and we will make every effort to address your concerns.
  2. Products: If you have purchased any nail art products or accessories from our website and find them to be defective or damaged upon delivery, please contact us within 7 days of receipt. We may require proof of purchase, such as an order number or receipt. We will evaluate the issue and, if eligible, provide a replacement or refund.
  3. Cancellations: If you need to cancel an appointment, we kindly request a minimum of 24 hours’ notice. Failure to provide adequate notice may result in a cancellation fee. Please note that any prepaid amounts for services may not be refundable in case of cancellations.
  4. Refunds: Refunds, if applicable, will be processed within a reasonable timeframe. The refund method will generally match the original payment method used for the purchase.
  5. Exceptions: Our Refunds and Returns Policy does not apply to services or products provided by third-party vendors or partners. Please refer to their respective policies for refunds and returns.

We reserve the right to modify or update this Refunds and Returns Policy at any time without prior notice. By using our services or purchasing products from our website, you acknowledge and agree to this policy.

If you have any questions or need further assistance regarding refunds and returns, please contact our customer support team.

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